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    Marketing Office Hours· Episode 8/53

    GDPR: Visit of Merlin/Leonard Communications Preference Center

    How to build a GDPR-compliant communications preference center with Marketo? How to limit unsubscribes…

    November 29, 2019· Expert· 45 min

    Contents

    • The Communications Preference Center is the cornerstone of your GDPR compliance
    • Question
    • The Facts
    • The solution
    • Join us for Office Hours 😉

    Reading width

    Contents

    Contents

    • The Communications Preference Center is the cornerstone of your GDPR compliance
    • Question
    • The Facts
    • The solution
    • Join us for Office Hours 😉

    Reading width

    How to build a GDPR-compliant communications preference center with Marketo?

    How to limit unsubscribes from your customers/prospects?

    How to collect the consents and preferences of your leads?

    We talked about it here before May 2018 and there after.

    The Communications Preference Center is the cornerstone of your GDPR compliance

    Question

    How did Merlin/Leonard build its preference center?

    The Facts

    GDPR has forced companies to rethink how they handle unsubscribing and migrate to a more constructed page that allows the visitor to set their consents and preferences.

    The solution

    The preference center we have adopted at Merlin/Leonard aims to :

    • have a tone that is consistent with Merlin/Leonard’s personality,
    • allow the visitor to fill in/correct their personal information (and to be able to change their email)

    8/53

    1. ⋮
    2. 8GDPR: Visit of Merlin/Leonard Communications Preference Center

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  • to define his communication preferences, i.e. the topics on which they want Merlin/Leonard to communicate to,
  • and above all, to specify their consents: what types of communication they authorize Merlin/Leonard to send them,
  • to manage a break in communications,
  • or to exercise their right to information,
  • but also to exercise their right to be forgotten,
  • and finally to unsubscribe from all communications
  • We take you on a tour of the underground of our “Giant Registry of Preferences and Rights” in this video. Enjoy the journey!

    Want to find more magical ideas for your forms? Discover how to supercharge your forms!

    Join us for Office Hours 😉

    One hour every Fridays to ask all your questions and share around Marketo best practices.

    In this series
    Marketing Office Hours
    1Marketo performance and form display problems
    6Marketo Email and dynamic attachment
    7Integration of Marketo with an external database
    9Xeno’s Conversational Marketing to increase engagement
    10User rights management & Marketo Web Personalization
    11Quiz and satisfaction questionnaire
    12Subscribe to Marketo system alerts
    See all 53 episodes →
    ← Episode 7Integration of Marketo with an external database
    Episode 9 →Xeno’s Conversational Marketing to increase engagement
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