customer experience

<p>Enhance customer satisfaction with an unforgettable customer experience. Leverage our expert insights to deliver superior service and boost loyalty</p>

  • Xeno’s Conversational Marketing to increase engagement

    Marketo Office Hours - 20/12/19

    How to increase the conversion of your website thanks to conversational marketing (Live chat…

  •   E-books Marketo

    Econocom: Marketo support boosts digital transformation

    Customer Case

    Discover how Merlin/Leonard orchestrated the deployment of the Marketo solution within Econocom, a European…

  • Delivering on commitments: SunTseu and the genesis of the customer experience

    My testimony

    It’s sometimes hard to trust someone at first, especially if they are a potential…

  • The preference center: the gateway to the customer experience

    Our point of view

    The preference center is the ideal tool for permission marketing. It keeps your messages deliverable,…

  • Digital Customer Experience: a beacon in the night

    Our point of view

    You’ve probably heard of digital transformation. Whatever the name, you’ve already come across the…

  • How I converted to marketing automation

    My testimony

    Running a company is not always easy… And I have learned a lot from…

  • Improve your Customer Journey with Content Marketing

    Our point of view

    In this blog you will read several times that it is now essential to…

  • Calculate your marketing ROI with Marketo and Kaspersky

    Instructions for use

    To be able to calculate your marketing ROI with Marketo (return on investment) in…

  • The importance of using a Marketo certified company

    Our explanations

    In order to get started on Marketo, it is important to be accompanied by…

  • Social media and Marketo

    Our point of view

    Over the last few years, we have witnessed a major evolution in consumer habits…

  • Omni channel Marketing: personalize your website according to the user with Marketo

    The Guide

    Personalize your website according to the user – all in real time, Real Time…

  • How do I align my content strategy with my customer journey?

    The Guide

    That’s it! After many adventures, numerous surveys to determine your buyer personas (or “targets”)…