Securing Marketing Operations
Teams come and go. It is important to be able to count on a long-term partner to shorten the learning curve of the Marketing Ops teams.
We offer you an on-demand or permanent support for your marketing operations.
Marketo Support
Enjoy a reliable, responsive, english-speaking, caring support.
The best experts sit down with you and help you progress
Why should you choose Merlin/Leonard Marketo Support?
Advance in maturity and push the boundaries of marketing
Marketo allows you to do so much! To do this, you need to put in place a lead generation strategy and an appropriate inbound marketing strategy. Merlin/Leonard is here to help you progress through the different levels of digital marketing maturity, and get the most out of your Marketo solution.
One of those situations feel familiar?
I have questions about my marketing automation
I need to temporarily replace a team member
I want training on a specific subject
I need help with CRM integration
I would like to have my Marketo campaigns validated by an expert
I need to review my scoring
Our solution :
Our on-going Marketo support
- A unique contract that gives you access to all our skills
- On-demand or scheduled interventions, billed by the hour
- Cost decreasing with volume
Marketo certified Consultant
Our certified Marketo consultants can operate Marketo with best practices, and guarantee an optimal platform implementation, in line with your marketing strategy and business needs
Marketing Ops Coach
Our Marketing Operations Coaches understand your strategy, and suggest improvements along the way for your campaign management (buyer persona, content management…)
Marketing Strategy Expert
Our Marketing Strategy experts can discuss with you your marketing vision, challenge it, and build with you the action plans and processes to achieve your results
Marketo Architect
Our architects can imagine the best strategy to integrate Marketo with the rest of your business applications (CRM, BI, ERP…) and define with your IT department the functional and technical specifications.
+80
Number of Marketo projects (successful!)
+2500
Campaigns created
They trust us
What our customers say...
We use Merlin/Leonard’s services for our day-to-day support on Marketo.
We appreciate the ease and responsiveness with which we can trigger an hour’s support, the absence of minimum order or billing requirements, the breadth of skills on and around Marketo (integration, Martech stack…) and the willingness to help us progress every time.
The Merlin/Leonard teams don’t try to “keep the information”, but share their skills freely. I highly recommend Merlin/Leonard support.
Mélinda Méchura
HEC Head of Data Management
Sylvain, who trained us, was able to adapt to our needs and existing knowledge and help us with both structural/organizational points and more technical/practical details. He gave us perspectives on more advanced marketing automation projects.
A clearer vision of the tool and more serene use after this training.
Charlette Gauthier
Marketing Manager HEC
Many thanks to Sylvain for his pedagogy, his passion for marketing automation and his patience. This training course has enabled me to become more autonomous with the Marketo tool, and to significantly reduce the time spent on it.
Déborah Pambi
Growth Marketing HEC
Sylvain gave us a clearer vision of the tool and its functionalities, and showed us just how far we can go in its day-to-day use. This training has also projected us towards more advanced uses in marketing automation, which we can’t wait to put in place.
A big thank you to Sylvain for your pedagogy, your obvious passion for marketing automation and your patience.
Evelina Tetu
Senior Marketing Manager HEC
Already a user of a marketing automation tool, I had specific questions about the blockages I had encountered. Sylvain being a user himself, we were able to talk about best practices. We discussed concrete cases and started creating my first campaigns together. Sylvain was able to adapt to our business issues, to my level of knowledge of marketing automation and to our priorities. More than an integrator, he acted as an advisor. With pedagogy, he guided me in my reflection on my past mistakes and on the possibilities offered by a marketing automation tool. Thank you Sylvain!
Véronique Serres
Digital Marketing Manager Infopro
The Merlin/Leonard Essentials training proved to be indispensable to our on-boarding on the solution. Sylvain knew how to popularize and dedicate Marketo, which is very powerful but extremely complex, especially when it comes to setting up the tool. Sylvain allows us to save a precious time at each of his interventions and reassures us about our initiatives, before their implementation. Sylvain’s dual marketing/technical skills are a real plus and we consider him more of a partner than an integrator. I can only recommend Merlin/Leonard if you are embarking on the Marketo adventure.
Natacha Parvez
Customer Marketing Manager Infopro Digital Leads
It was a real pleasure to work with Merlin/Leonard who was our key partner for the deployment of the marketing automation tool Marketo. The team accompanied us on the whole project, from the necessary settings to our instance with our IT team, to the handling of the tool by the administrators and users, but also to the synchronization of the tool with our CRM. It is with a lot of simplicity and pedagogy that Sylvain trained us in Marketo Essentials and it is just as simply that we were able to start our campaigns right away! Thank you Sylvain and Merlin/Leonard
Caroline Claudel
Marketing Operations Manager Murex
Do you have any questions? Let's talk
The team of Marketo knights
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Sylvain DavrilLeonard & Marketo ArchitectFor the past 20 years, Sylvain has been choosing and assembling the best technologies for his key account clients, to help them create a successful end-to-end customer experience. Surely the Leonard of the team, he is a fan - and expert - of Marketo! He sits next to his clients, drives them forward and makes Marketing Automation projects succeed with his team.;
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Anne-Sophie MazurekCertified Senior Marketo ConsultantPassionate about marketing, strategy and CRM, Anne-Sophie is a qualified, dynamic and professional consultant with a wide range of skills from consulting to operations in marketing, strategy, customer relationship management, digital, events, project management and business development acquired during more than 10 years of experience within international premium brands in France and abroad.;
Frequently asked questions
All our consultants are French and English speaking and located in France. If you wish, we can also work in Spanish.
Infinite! You purchase a certain amount of support time in the form of units of work (UWs) that you use as you wish. UWs never expire.
We usually intervene remotely, but depending on the type of support contract we can also schedule meetings at your premises.
The turnaround time varies depending on the number of work units purchased: it can be immediate or up to 72 hours. On average, we can process your order between 4 and 48 hours.
The cost varies according to the total number purchased between 128€ and 115€ for more than 1500 UO purchased.
This varies according to the profile needed: from one unit of work for a Marketo consultant to two units of work for a Marketo architect.